Welcome to Mama Prana!

These Terms of Service ("Terms") are a contract between you and Mama Prana and they govern your use of my online coaching services, including women's circles and group coaching via ZOOM. By using my services, you agree to these Terms.

1. Scope of Services Mama Prana offers women's circles and group coaching sessions to assist mothers in their journey to find balance in motherhood. These sessions are conducted through the ZOOM platform and are designed to provide support, guidance, and community.

2. No Mental Health Responsibility Mama Prana is committed to providing valuable coaching and support, but it is important to understand that I am not licensed mental health professional. My services are not a substitute for professional mental health treatment or therapy. I assume no responsibility for your mental health or well-being.

3. Responsibility for Outcomes While my coaching sessions are designed to be helpful, I do not guarantee specific outcomes. The results of coaching depend on various factors, including your level of commitment and engagement. You are responsible for your own progress and the outcomes of your coaching experience.

4. Privacy and Confidentiality I take your privacy seriously. All information shared during coaching sessions is kept confidential unless required by law. By using my services, you agree to my Privacy Policy, which outlines my data handling practices.

5. Payment and Refund Policy Payment for coaching sessions is required in advance. I do not offer refunds for missed sessions. In the event of technical issues or unforeseen circumstances on my part or yours, I will endeavor to reschedule sessions at a time that suits us both. Payments for group coaching programs are non-refundable however I hold the right to provide a refund in the case of an extreme circumstance. This decision will be made at my discretion.

6. Code of Conduct I expect all participants in my women's circles and group coaching sessions to adhere to a code of conduct that promotes a supportive and respectful environment. I reserve the right to remove individuals who do not comply with my guidelines.

7. Changes to Terms We may update these Terms from time to time. You will be notified of any changes, and your continued use of our services constitutes acceptance of the updated Terms.

8. Termination We reserve the right to terminate your access to our services for any reason, including violations of these Terms or disruptive behavior during coaching sessions.

9. Contact Information If you have any questions or concerns about these Terms or our services, please contact me at meaghan@mamaprana.com.au

By using Mama Prana, you acknowledge that you have read, understood, and agreed to these Terms of Service. I look forward to supporting you on your motherhood journey, but please remember that our services are not a substitute for professional mental health care.